Messaging your Instructor
Messaging your Instructor
The Canvas Inbox allows you to easily communicate with your instructor by sending a message directly within Canvas. These messages are referred to as conversations. Note that these conversations will stay in Canvas and are separate from your Fresno City College emails. If you have set notification preferences to receive a copy of your Inbox messages, you will receive a Canvas notification at your Fresno City College email but will need to log into Canvas to respond. View the Canvas Shorts How do I use the Inbox video [03:19] below for an overview.
00:06: How do I use the Inbox as a student? 00:09: In global navigation click the inbox link It's 00:13: the inbox blank includes the numbered indicator the indicator shows. 00:17: How many unread messages do you have in your inbox? Once you read the new 00:21: messages the indicator will disappear. 00:24: The toolbar includes global message options. 00:28: To load conversations, filter your messages by course or group and type. Filtering by type lets you filter messages by Inbox, Unread, Starred, Sent, Archived, and Submission Comments. 00:43: You can search for conversations by user in the Search by user field. 00:48: To compose a message, click the Compose icon. 00:52: Once you have selected a conversation you can use the other options in the 00:56: toolbar to Reply to a conversation reply 01:00: all to a conversation archived a conversation delete 01:05: a conversation. You can also use the more options icon 24-hour 01:09: market conversation is read or unread and star conversations. 01:15: Conversations for your selected course and Inbox filter appear in the left Inbox panel. 01:21: The Inbox is organized chronologically from newest to oldest with the newest conversations appearing on top and the older conversations at the bottom. 01:30: You can manually mark a conversation as read or unread by hovering over the conversation and clicking the circle to the left of the conversation. 01:39: To star a conversation, hover over the conversation and click the star to the right of the conversation. 01:46: When you select a conversation, all messages in the conversations thread appear in the right Inbox panel. 01:53: The conversation thread displays the title of the conversation. 01:57: Each message with in a conversation displays the names of the message participant 02:01: with the name of the sender in bold. 02:04: You can view the course name the author's personal pronouns if enabled 02:09: and the date and time the message was sent. 02:12: You can also view the message content. 02:15: To deselect the conversation click the return icon. 02:19: To reply to the latest message in a conversation. 02:21: Click the reply icon. 02:24: The reply-all forward archive star or 02:28: delete the entire conversation thread click the more options icon then 02:32: click one of the options. 02:35: You can manage an individual message within a conversation to reply 02:39: to a message with in a conversation. Click the reply icon. 02:44: To reply all forward or delete a message with in a conversation thread 02:48: click the more options icon then click one of the options. 02:53: To select multiple message conversations to Archive. 02:56: Delete Mark as read Mark as unread or Star 03:00: click the check box for each message then click the inbox 03:04: toolbar more options icon and select an option. 03:09: This guide covered how to use the Inbox as a student.
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