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Whether you are a new or returning student, welcome to Fresno City College!
Welcome to the Semester!
We're excited to have you join us this semester and looking forward to support you during your studies! The goal of the Virtual Hub for Students is to allow you to spend the time to focus on your academics by providing guides and resources needed on how to navigate our virtual campus. Whether you're new to Canvas, trying to figure out how to submit a certain type of assignment, or just here to learn some new tricks or refreshers, you'll find some guides below to walk you through the steps and so you can focus on your courses.
- Student Canvas User Guide - The Student Canvas User Guide is a comprehensive guide that covers how to navigate Canvas, submit your assignments, message your instructors, and many other functions of Canvas. If you're stuck somewhere, chances are you can find a guide here that will help you achieve your goal.
- Computer Lab Access
Download Computer Lab Access - High-speed internet access and computers are available for student use. See locations and hours. Respondus is available. Respondus Monitor is also available but will yield false flags due to the active environment in the labs.
Check specific locations for summer hours. Student support for Canvas and other technology used for classes is available. - Student Online Readiness - Taking online classes for the first time can be daunting. Course material can be delivered in a variety of different ways, self-discipline is required to keep you on task, and interactions may be different than you've experience in your face-to-face courses. To help better prepare you for the online environment, the Student Online Readiness section contains guides that will help prepare you for your online courses by providing tips on organization, accessing information, and healthy habits while taking your online courses. Going through this material will also give you a printable certificate to show completion!
- Not finding what you need? Online Support and In-person Support is available!
- If you're not finding an answer to your need here, we still want to make sure you're successful!
- 24/7 Canvas Support is available by using the Chat Support Links to an external site. or calling 1-844-303-0348
- In-Person support is also available Monday through Friday from 9AM to 4PM in room LI-141 Links to an external site.
Your instructor is the best first person to contact. They can help or direct you to someone who can.
Don't see your course on Canvas?
Don't panic. Read over the tips on What to do if your course is missing.
Been waitlisted in Canvas?
Read over the new Waitlist Role to make sure you stay caught up in the course.
24/7 Canvas Support
Fresno City College (FCC) students have access to 24/7 Canvas support by calling 844-303-0348 or using the chat support (Links to an external site.). You can access chat support from any of your courses by clicking on the Help icon in the global navigation menu on the left-hand side.
FCC Canvas Support
Are you on campus? There is in-person Canvas support available Monday through Friday from 9:00 am to 4:00 pm in LI-141 Links to an external site..
Additional Resources
Find yourself lost around campus? Click here to access FCC's interactive campus map Links to an external site.!
The library provides Tech Lending and on-campus computer lab access throughout the school year. Visit Technology Loans Links to an external site. for library hours, technology inventory, and on-campus WiFi access. The library building map Links to an external site. will help you to get to the correct spot.
Check the listed hours of operations Links to an external site. for the different services you will find around campus.