Getting Tech Ready

Consistent access to a device and the internet are necessary for success in distance education courses. Keep in mind that several applications will not work on a mobile device or Chromebook. Make sure to check with each course you are enrolled in to see what technical requirements may be required.

 

 

 

FCC Email

Once you have been accepted to Fresno City College, an email account will be created for you. The best way to access your email Links to an external site. account is through MyPortal. On the college's login page, enter your user ID, which is your 7-digit student ID number. If this is your first time logging in, the default password is the first letter of your first name (upper case), the first letter of your last name (lower case), and your 6-digit birth date. The slides below also provide the instructions to access your email or access directly here Links to an external site..

If you don't remember your password, review the How to change your password article Links to an external site. or contact FCC Technology Support Services Help Desk at 559-442-8206 | helpdesk@fresnocitycollege.edu | LI-136.

Check your Fresno City College email account often as this will be the primary way instructors will communicate with you about your course. Your instructor will put in their syllabus how they want you to communicate with them for the semester.

 

Canvas

Canvas is where your instructor will place course materials, assignments, and other resources for you. This is also where you will submit assignments, participate in discussion boards, and take quizzes and exams. You will need to check that the device you are using for your online courses meets the browser and computer requirements Links to an external site. to properly use Canvas.

New to Canvas? In this student hub there is the Student Canvas User Guide that provides you an overview of how to use Canvas.

Canvas also has 24/7 phone support at 844-303-0348 or chat support Links to an external site.. You can access chat support by clicking on the Help icon in the left-hand menu.

 

FCC Library Technology Loans

Every semester, the library provides devices available for check-out for the entire semester. Demand for laptops and iPads is very high so make sure you call to see what technology is available. Technology loans Links to an external site. are located at the Reserve Desk LI-122 or call 559-442-8204.